Tag Archives: CRM Customer Portal

Adding search to Dynamics CRM Customer Portal

So I needed to add a search box to a Microsoft Dynamics CRM Customer Portal. So into Visual Web Developer 2010 Express I went. I opened the Customer Portal project and then expanded Pages and eService in the tree.

Opening up ViewCases.aspx I located the following

I added this before that:

I then opened the code for the file (right clicked and showed code) and located the following:

and added before that:

Saved the files, built the code and tested. Everything worked just fine, except for an error that occurred because the view I had, used follow up by and some of those cases didn’t have them. If a search returned only results with no follow up by set, it would give an error. But I just swapped out the follow up by for modified on.

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