Tag Archives: Safari

Hyperlinks in CRM 2011 Rollup 12 do not work in Safari

One of my co-workers who use Safari way more than I do pointed out today that he couldn’t click links in Safari on his Macbook Pro running Mountain Lion. I was able to reproduce this as well in my Safari. Starting my debugging I noticed if I opened the developer console the links worked, which didn’t help me much. I made sure popups where disabled and no luck as well. Finally thinking maybe I had an extension in Safari causing it, I tried disabling all extensions. Again nothing was working to resolve the issue.

By chance I happen to stumble on a workaround at least. In the progress of debugging this, I changed my user agent, the page refreshed and it worked. I realized something, after opening the debug console it refreshed the page as well. So closing Safari and opening it again, I again came upon the page and couldn’t open any links in CRM. I hit F5 and let the page refresh. Once the refresh completed all the links worked. Not sure why, but a refresh seems to resolve this.

Note: My co-worker couldn’t use F5 in his Safari. I believe I remapped it at one point in Safari as its F5 in all other browsers and just like it that way. I believe the default is Apple + R.

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Chrome closes with CRM 2011 Rollup 12

Doing more testing with CRM 2011 Rollup 12, I found out that Chrome was self closing when I logged into CRM. This is very annoying, but having worked with CRM before in IE, I knew what this was. By chance I was able to verify it by going to the CRM url and changing the last part of the url to /main.aspx. I got a notification that a popup was blocked. Sure enough, after I added the crm address to the popup blocker exception list, no more self closing windows.

Update 2/14/13: Also should note that this affects Safari as well. Popupblocker’s cause quite a problem with CRM and there is no notification what it is about to do. I find the fact that CRM needs to launch into its own window a pain. I personally have it in a pinned tab in Chrome. I don’t worry about it and when I need CRM its there and not on some other obscure window.

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